Frequently Asked Questions
Everything you need to know about enhancing your living space with Armstrong World.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer professional installation services?
Yes, for select flooring and large wall installations, we offer professional setup services. You can select 'White Glove Delivery' at checkout for full assembly and debris removal.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
At Armstrong World, we prioritize the planet. 95% of our wood-based products are FSC-certified, ensuring they come from responsibly managed forests.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
Do you provide fabric samples before purchasing?
Absolutely. We offer complimentary swatch kits for our most popular upholstery collections to help you ensure the color and texture match your home perfectly.